Service Notice

Multiple systems are experiencing issues logging in with Flow Manager and accessing the server. To fix this issue, we have updated Flow Manager 1.19 and the latest version of each backend from 1.12 to 1.19. To keep using the https protocol, please install the updated software on your system.


Troubleshooting Steps:

To switch to the unencrypted http protocol, please open the Tools menu in Flow Manager and choose Options.

Flow Manager Tools Menu

Then, in the User tab, press the Clear button to clear the cached user credentials.

Clear User Credentials

After that, in the login dialog, add http:// before the chamber address (not https://).

HTTPS in Login Dialog

Note: If you do not see a login dialog in Flow Manager, go to Tools > Options > Server and change "Connect to server automatically at startup" to "No".

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